• Lynne Ingersoll, Guide
  • Lynne Ingersoll training

    My sense of adventure showed up early in my broad career interests… ballerina, cowgirl, animal trainer, and marketer, all before the age of six!

  • So much is learned through the adventure of travel, that’s why it's my metaphor for the journey of leadership.

Traveling taught me a geat deal about change, customer service, resourcefulness, adaptability, process improvement, patience, problem solving and communication. Lynne Ingersoll

Watch Lynne explain how improved communication can increase your bottom line!

Outside of work, I love digging in the dirt, arranging flowers and spending time with my friends and family. I grew up in the mountains of western North Carolina and now call Lake Wylie “home”.

Lynne Ingersoll, MSOD, CCP

Growing up with parents who were travel agents, I realized early in life how much learning emerges through traveling. Visiting foreign countries brought my school books alive in a way that reading alone, did not capture. Navigating challenges when luggage is lost, flights are changed and connections are missed proved to be a valuable part of the experience. That's why I use travel as a metaphor for the journey of leadership. It's a journey that starts and never ends. You are always running into surprises, always learning. Before launching my own consulting practice, I led internal initiatives with national brands: Carolinas HealthCare System, Tommy Hilfiger, Burt’s Bees and Vietri. Retail gave me a great foundation steeped in service, selling and the customer experience. Manufacturing taught me the importance of process and how to turn ideas into reality. Healthcare immersed me in an environment of change and collaboration.


Master of Science in Organization Development MSOD & Coaching Certificate Program, CCP Queens University of Charlotte

Innovation Institute McColl Center for Art + Innovation

Bachelor of Arts in Psychology University of North Carolina at Charlotte